The implementation of AR technology effectively addresses several common challenges in test fields. AR enhances accessibility to documentation, ensuring that necessary files are readily available and easily stored, overcoming limitations in documentation availability and storage.
Complex service and maintenance tasks are simplified with AR, as it provides real-time, interactive support, making it easier to access expert guidance for specific tasks. This technology also helps mitigate high training costs by reducing the need for on-site visits from external experts, enabling efficient remote training and support.
Additionally, AR addresses accessibility issues, making it easier to locate and access hidden parts within equipment. By overlaying digital information directly onto the physical environment, AR helps technicians and engineers navigate complex systems more effectively.
Accessibility to Documentation
Availability and storage of necessary documentation can be limited.
Complex Service and Maintenance Tasks
Dedicated expert support may be needed for specific tasks.
High Training Costs
Bringing external experts for training can be costly.
Accessibility Issues
Finding and accessing hidden parts within equipment can be difficult.
Augmented reality (AR) glasses and devices are powerful tools for addressing various challenges across multiple areas:
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Hands-free documentation: Hands-free access to the latest documentation wherever you are.
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Efficient task completion: Animated guides and holograms overlay tasks on real-world objects, enabling efficient task completion without expert assistance.
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Remote expert assistance: Experts provide remote assistance via annotated video calls, reducing miscommunication and delays.
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Guidance and navigation: Animated guides and holograms direct personnel to the right location, streamlining service tasks.
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CAD visualization: AR visualizes CAD geometry over real-world objects, revealing inner workings and critical information such as pipe contents and flow directions.
Documentation
Instructions and manuals are traditionally only available on a 2D screen or in printed form, but this limits staff mobility and document availability. We provide all available documentation at any desired location while keeping both hands free. The device is automatically recognized and the user has instant access to all related documents.
Service and Maintenance
Service staff can be supported by guiding them with augmented reality. Tasks can be abstracted and visually represented by displaying animated instructions over the real object. Hidden parts that need to be accessed during a service task can be represented using holograms that guide service personnel to the correct place where the task needs to be performed.
Remote Support
Augmented reality glasses have built-in cameras for video calls, allowing the expert to see the situation from the technician's perspective on site. In addition to visual feedback, the expert can also use Dynamics 365 Remote Assist to extend the technician's view by drawing or using annotations over their view, making the annotation object appear in the real world.
We harness the boundless power of AR to revolutionize the industry, paving the road to elevate design, optimize production processes, and operational sustainability, as we drive towards a smarter, greener, and more visionary automotive future.”
– Stephan Nadim, Department Manager, AVL List GmbH
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