... accordingly, information must arrive quickly and comprehensibly at the point where it is needed. In addition to speed, reliability and transparency throughout the entire solution chain are important elements. Communication in the respective national language and during local business hours, are also part of the Hotline service.
Our hotline agents manage cases according to a globally standardized process, which is supported by our AVL Case Management Tool. Transparency and traceability are key to the professional and timely handling of your issues. Our global network of hotlines is your first point of contact and supports you with: • Assistance regarding documentation / manuals • Basic troubleshooting • Assistance in operating AVL equipment • Identifying the correct spare part • Assistance for software and firmware issues
AVL HOTLINE Solution Sheet
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For every purpose, we offer you a comprehensive range of standalone testing instruments and software solutions.
AVL PUMA 2™ Fuel Cell is our intuitive automation system for highly dynamic fuel cell system testing. It is the global industry standard for testbed automation.
Battery tester and emulator for research and development, testing and validation.
The AVL AMA SL is a exhaust measurement system that is revolutionizing emission testing. It is ideally suited to both research and development applications and certification for all types of engines and fuels.
The AVL X-ion™ e-Power power analyzer is a modular data acquisition platform that is optimized for electric and hybrid applications.