Our software business model includes a one-time license fee for perpetual licenses and annual service-level contracts. This applies to lab software and office software, including:
- Software enhancements – continuous product improvement with new features and functions
- Software maintenance – corrective and preventive maintenance for standard software
- Product patches
We also have a 24/7 customer-specific self-service portal, which lets you download software quickly and easily. Here you will find all your service information, the latest documentation, and review the release schedule.