In this Insight video, Nick shares his experiences and role at AVL while working in the Customer Support Coordinator position.

Nick, who recently received a promotion, helps manage a technical hotline for customers under the service organization. He coordinates support from subject matter experts globally, addressing various customer needs, from technical requests to manual inquiries. Over his three and a half years at AVL, Nick has gained insights into the operations of different organizational segments and the shift towards electrification and battery electric vehicles. He finds it exciting to be at the forefront of new technologies and values the 24/7 global customer support that we provide.